Welcome to GoCar Reunion. These Terms and Conditions govern your use of our website and services. By accessing this website or using our platform to search for car hire options, submit an enquiry, or make a booking request, you agree to be bound by these Terms and Conditions.
About Our Service
GoCar Reunion is an online platform that helps travelers compare car hire offers from local rental suppliers in Reunion. We act as an intermediary booking platform and do not usually provide the rental vehicle directly unless explicitly stated. The final car rental agreement is concluded directly between the customer and the local car rental provider.
Use of the Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others, restrict access to the website, or interfere with its normal operation. You must not misuse the website, attempt unauthorised access, submit false information, or use the site for fraudulent purposes.
Bookings and Availability
All bookings, vehicle availability, prices, payment terms, and rental conditions are subject to confirmation by the local car hire supplier. Displayed offers may change depending on travel dates, location, season, vehicle category, and supplier availability.
Submitting a booking request through GoCar Reunion does not automatically guarantee vehicle availability until the reservation is confirmed under the supplier’s terms.
Rental Conditions
Each local car hire supplier may have its own requirements regarding age limits, driving license rules, payment methods, deposit amount, insurance, mileage, fuel policy, cross-border use, additional drivers, and other rental conditions. It is the customer’s responsibility to review the specific terms shown for the selected vehicle before completing the booking.
Pricing and Payments
Prices displayed on the website are provided for general information and may vary depending on availability, rental dates, selected options, insurance coverage, taxes, fees, and supplier-specific conditions. Any advance payment, booking fee, deposit, or remaining balance will be shown during the booking process where applicable.
Payment processing may be handled either by GoCar Reunion, by the local supplier, or by a third-party payment provider, depending on the booking structure.
Cancellations and Changes
Cancellation, modification, refund, and no-show policies may vary depending on the selected supplier and booking terms. Customers should carefully review the cancellation rules displayed at the time of booking. Where changes are allowed, they may be subject to availability and updated pricing.
Customer Responsibilities
Customers are responsible for providing accurate information when making a booking or enquiry, including correct pick-up details, travel dates, contact details, and driver information. The customer is also responsible for presenting valid identification, a valid driving license, and any required payment method at the time of vehicle collection.
If the customer fails to meet the supplier’s rental conditions at pick-up, the local provider may refuse to release the vehicle, and cancellation or refund rights may be limited according to the applicable booking terms.
Supplier Responsibility
The local car hire supplier is responsible for providing the rental vehicle, explaining the final rental agreement, handling vehicle handover and return, applying the supplier’s insurance and deposit rules, and delivering the booked service in accordance with the confirmed reservation.
Limitation of Liability
GoCar Reunion aims to provide accurate and up-to-date information, but we do not guarantee that all website content, availability details, or supplier information will always be complete, current, or error-free. To the maximum extent permitted by law, GoCar Reunion shall not be liable for indirect loss, missed travel plans, additional costs, or damages arising from supplier actions, vehicle issues, booking refusal, website interruptions, or third-party service failures.
Third-Party Providers
Because GoCar Reunion works with local rental suppliers and may also use external payment, analytics, and technical service providers, some elements of the booking process may be handled by third parties. We are not responsible for the separate terms, policies, or operational practices of third-party providers, and users should review their conditions where relevant.
Intellectual Property
All content on this website, including text, branding, design elements, graphics, and layout, is the property of GoCar Reunion or its licensors unless otherwise stated. You may not copy, reproduce, distribute, modify, or commercially use website content without prior written permission.
Privacy
Your use of this website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and protected.
Website Availability
We do not guarantee that the website will always be available without interruption or error. We may update, suspend, restrict, or modify parts of the website at any time without prior notice where necessary for maintenance, security, or operational reasons.
Changes to These Terms
We may update these Terms and Conditions from time to time. Any revised version will be published on this page and will apply from the date of publication. Continued use of the website after changes are posted means you accept the updated Terms.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of the relevant jurisdiction connected with the operation of GoCar Reunion, unless otherwise required by mandatory consumer protection laws.
Contact
If you have any questions about these Terms and Conditions, please contact us using the contact details provided on the GoCar Reunion website.