At GoCar Reunion, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, submit an enquiry, or make a booking request through our platform.
Who We Are
GoCar Reunion is an online platform that helps travelers compare car hire options from local rental suppliers in Reunion. We act as an intermediary platform, which means that rental offers may be provided by third-party local car hire companies. The final rental agreement is concluded directly between the customer and the local car rental provider.
Information We Collect
We may collect personal information that you provide when using our website, including your name, email address, phone number, pick-up and drop-off details, travel dates, preferred vehicle type, and any other information you include in an enquiry or booking request.
We may also collect technical information automatically when you use the website, such as your IP address, browser type, device type, pages visited, referral source, and general website usage data through cookies and analytics tools.
How We Use Your Information
We use your information to operate our website, respond to enquiries, process booking requests, communicate with you about your reservation, improve our services, analyse website performance, and help connect you with suitable local car rental suppliers in Reunion.
We may also use your information to send important service-related messages, booking updates, or relevant customer support communication. Where permitted by law, we may use your contact details to send promotional or marketing messages, but you may opt out at any time.
Sharing of Information
We may share your information with local car hire suppliers, payment providers, website hosting providers, analytics services, technical support providers, and other trusted service partners where necessary to operate the website and provide our services.
We do not sell your personal information to third parties. We only share data where it is necessary for booking, customer support, legal compliance, fraud prevention, payment processing, or legitimate business operations.
Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience, remember preferences, analyse traffic, and understand how visitors use the site. Cookies help us optimise website functionality and improve performance.
You can usually control or disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.
Data Retention
We keep personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including customer support, booking assistance, legal obligations, accounting requirements, dispute resolution, and fraud prevention.
Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, misuse, loss, disclosure, or alteration. However, no online system can guarantee absolute security, and users should understand that internet-based data transmission always carries some level of risk.
Your Rights
Depending on your location and applicable data protection laws, you may have the right to request access to your personal data, correct inaccurate information, request deletion of your data, object to certain processing activities, or request restriction of processing.
If you would like to exercise any of your privacy rights, you may contact us using the contact details provided on our website. We will review and respond to requests in accordance with applicable law.
Third-Party Links and Services
Our website may contain links to third-party websites or services, including local rental suppliers and payment providers. We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies separately before sharing personal information.
International Data Transfers
Depending on how our website and service providers operate, your personal information may be processed or stored in countries outside your own. Where required, we take reasonable steps to ensure that such transfers are handled in accordance with applicable data protection laws.
Children’s Privacy
Our website and services are not directed to children, and we do not knowingly collect personal information from children without appropriate legal basis or parental consent where required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, website functionality, or service improvements. Any updated version will be published on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through the contact details provided on the GoCar Reunion website.